New Mood offer a 14 Day Returns Policy.
Terms & Conditions:
- Items must be returned and received within 14 Days of Receipt of Delivery.
- New Mood do not cover the cost of the return delivery.
- Items must be returned in original condition with labels attached.
- We do not offer exchange on items purchased. Items must be returned and re-ordered on the website if required.
- If the item received is faulty, please email the details to: firstname.lastname@example.org and return the item with the original order document
- Refunds are processed within 2 to 3 days of receipt to us! It is at the discretion of your bank as to when the money will be returned to your account.
* no returns or exchange on Sale or Outlet purchases - online or in store.
Feel free to contact us on (+353) 083-0253076 with any inquiries on the above.
To Return an Item:
PLEASE SEND YOUR PARCEL BACK TO:
NEW MOOD BOUTIQUE
3 Cornmarket, Wexford Town, Y35 PF21
An item cannot be returned without the original order document.