Returns

New Mood offer a 14 Day Returns Policy.

Terms & Conditions:

  • Items must be returned and received within 14 Days of Receipt of Delivery.
  • New Mood do not cover the cost of the return delivery.
  • Items must be returned in original condition with labels attached.
  • We do not offer exchange on items purchased. Items must be returned and re-ordered on the website if required.
  • If the item received is faulty, please email the details to: returns@newmood.ie and return the item with the original order document
  • Refunds are processed within 2 to 3 days of receipt to us! It is at the discretion of your bank as to when the money will be returned to your account. 

Feel free to contact us on (+353) 083-0253076 with any inquiries on the above. 

To Return an Item:

PLEASE SEND YOUR PARCEL BACK TO:
NEW MOOD BOUTIQUE
C/O BALLINAMORRAGH                                                                                                        CURRACLOE                                                                                                                                  CO WEXFORD                                                                                                                              Y21 W303

An item cannot be returned without the original order document.